PLEASE READ CAREFULLY
In using this website you are deemed to have read and agreed to the following terms and conditions.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

  1. General
    1. The content of the pages of this website is for your general information and use only.
    2. This website owned, created and operated by Sanrizz Studios; registered office:Unit 8 Summit Centre, Summit Road, Potters Bar, Hertfordshire EN6 3QW; registration number:08279354
    3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    4. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

     

  2. Photographic Makeover Voucher
    1. Valid for one or two people.
    2. Available for new customers only.
    3. The voucher is non-transferable.
    4. Each makeover time slot can be booked by 1 person or group of up to 3 people, each person needs to provide a valid voucher.
    5. Person’s under 18′s must be accompanied by a Parent or Guardian.
    6. Family groups may consist of no more than 3 people.
    7. Valid until the specific date, which you will find on the back of it.
    8. Valid for hairdressing services with stylist and top stylists only.
    9. A fully refundable deposit from £35pp will be required at the time of booking to ensure your attendance.
    10. Please bring the voucher for your purchased makeover otherwise we cannot provide you with our services.

     

  3. Prices
    1. Prices stated are in Pounds Sterling (£) and include VAT (sales tax).

     

  4. Postage and Packaging
    1. The cost of delivery, post and packaging are discussed with you before confirming your order and can be found in ‘order form’ document given to you after your purchase.

     

  5. Arriving on the day
    1. We strongly recommend you arrive before the time of your appointment. We are providing quality services. In case you are late, time of services will be deducted from total time of your makeover, the quality of services will be affected as well.
    2. If you arrive more then 30 minutes late than your appointment time you will be asked to prepay an additional £45.00 charge, in case you still want to do your makeover. Failure to pay the additional charge will result in your voucher being void.
    3. If you missed your appointment time we will not refund your money.
    4. This additional £45.00 charge could be cancelled if you will purchase over 15 prints or digital images.

     

  6. Cancellation and Rescheduling
    1. Clients may reschedule their appointment provided 4 days notice is received.
    2. Clients have right to cancel their appointment provided 7 days notice after receipt of your voucher.
    3. If you cancel your appointment, you will be given a booking fee refund within 30 days of us receiving your cancellation notice, if you purchased voucher / booked appointment with Sanrizz Studios direct.
    4. To cancel or reschedule your appointment time please call +44 (0)20 3119 1371 Monday to Friday 11am – 5pm.
  7. Photographic Makeover Prints And Digital Images
    1. Retouching and digital photo editing are available as optional extras.
    2. Copyright rights of photoshoot images belong to Sanrizz Studios.
    3. Copyright rights of the purchased digital images belong to you. Image file format of digital images is jpeg with resolution 300dpi, which is enough to print photographs in a good quality at standard photographic sizes.
    4. Delivery of orders may take approximately 3-5 weeks, however, delivery dates cannot be guaranteed.
    5. A £5.00 charge is required to cover postage and packaging for print/s or other product/s purchased. This fee also applies to any complimentary print/s included in your makeover package, if any.
    6. A £5.00 postage charge is only for United Kingdom and Northern Ireland. Delivery to other countries is available on request.
    7. You will get a viewing of your full photoshoot at the end of your photo makeover. You are under no obligation to purchase prints, images or any other products from us.

     

  8. Photographic Makeover Cancellation Policy
    1. We reserve the right to cancel your appointment time at any time by giving you written notice. If we cancel your session we shall reimburse your booking fee you have already paid us.
    2. Because our products/prints are personalised, we cannot refund or credit you for any products/prints purchased when your photo makeover is completed.

     

  9. Photoshoot Health and Safety Risk Warning
    1. If you have any aversion to flash photography, or any history of medical problems, such as skin allergy or epilepsy, that may affect the success of the Photoshoot Makeover at any point, it is your responsibility to let us know in advance.
    2. Sanrizz Studios always ensure a safe environment within the studio, it is the parent’s or guardian’s responsibility to ensure that all children are supervised and remain safe at all times to avoid danger caused by the misuse, handling or interference of equipment.

     

  10. Hairstyling Products. Delivery, Cancellation & Refunds
    1. Delivery of Hairstyling Products will take approximately 6-10 working days.
    2. Client has a statutory right to cancel a purchased order within 7 working days after he/she receives Products.
    3. If the client chooses to cancel order he/she will be expected to return the Products unused and in their original packaging condition.
    4. If the client cancels their order, he/she will be given a full refund (including the delivery charges he/she paid for delivering the Products) within 30 days of us receiving your cancellation notice.
    5. We will not refund the delivery charges the client has paid for returning the products to us./li>
    6. We strongly recommend that the client requests and retains proof of posting for any items returned. We cannot consider a claim for returned goods lost in transit without proof of posting.
    7. To cancel the order or for information about return process please call +44 (0)20 3119 1371 Monday to Friday 10am – 6pm or email us info@sanrizzstudio.co.uk

     

  11. Disputes
    1. If you have complaints please write or email us using contact details given. We take it seriously; aim to deal with it in confidentially and quickly. We also use complaints to provide better services and satisfy clients.
    2. If you are unhappy about anything during your photo makeover, please let our staff know on the day, email or write us using contact details given.
    3. These terms and conditions are governed by English Law. Any disputes arising out of your use of this website are subject to the exclusive jurisdiction of the English courts.

     

  12. Notification of Changes
    1. The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.

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